INFORMATION

ALLERGIES

Please advise us when you enquire about any allergies you or your guests may have that you think we need to know about. Find out more on our Ingredients and Allergens page.

Unless specified otherwise, all our cakes will contain wheat, gluten, milk and eggs. We sometimes use nuts in our kitchen too. We can do most flavours gluten free. We do not do dairy free or vegan cakes.

We bake from our home kitchen in Chartham, Canterbury and hold a 5* Food Hygiene rating.

CAKE STRUCTURE AND DECORATIONS

Please make sure you remove any non edible decoration before cutting and serving your cake. This may include fresh or dried flowers or foliage, large sugar flowers and cake toppers. Tiered cakes will have food safe plastic dowels to support each tier. Make sure these are also removed before serving your cake.

DELIVERY AND COLLECTION

Once your cake order is collected or delivered, it becomes your responsibility. For wedding cakes, we will always deliver and set them up. Any delivery costs will be based on mileage to and from your venue.

Celebration cakes can be collected from our home kitchen in Chartham, Canterbury. Please ensure you have sufficient space in a flat boot or footwell in which to transport your cake. A car seat or someone’s lap is not ideal. Use your a/c if the weather is warm. Store your cakes in a cool, dry place in the box/s provided, but not in the fridge unless we tell you to, prior to your event. Alternatively, we may be able to deliver your cake order.  Our delivery charge is £5.00 for Canterbury addresses. We can sometimes deliver further afield but a minimum order value may also apply. 

CAKE STANDS

We have a lovely collection of cake stands that are available to hire as part of a wedding cake order. They are £10.00 to hire and must be returned to us within 2 working days afterwards.  A security deposit will also be charged in case of any loss or damage.  This will be refunded once you have returned the stand to us.

PAYMENT

For Wedding Cakes, payment is by online card payment or bacs transfer. A non refundable £100.00 deposit books in your order and your balance payment is due by a month beforehand.

For celebration cakes, payment is by online bacs transfer. A non refundable deposit will be asked to secure your date and the cake order must be fully paid for one week before the order date. We do not do any form of payment on collection. Please note an enquiry does not secure a date. 

WHEN SHOULD I BOOK?

For wedding cakes, we suggest 12-18 months ahead of your wedding day, especially if your date falls within the peak spring-summer period. Availability for celebration cakes during wedding season will always be very limited, but outside this time, up to a month is helpful.